German VIP Agent

  • Full-time
  • 21-30 vagas
  • Expira em 8 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 8 dias
  • competitive
  • Malta
  • Outros Serviços, Marketing

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos


 

Requirements:


You are awesome in German & English, both spoken and written

Previous experience in a similar position and iGaming background

You have experience and a passion in dealing with customers

Confident and very Pro-Active!

Independent and able to make decisions on the spot – enhancing business values

You thrive at multi-tasking

Master new skills quickly

A super positive attitude over the Phone

 

Que funções irão desempenhar

Responsibilities:


Delivering a high level of VIP service essentially via Phone & email / chats in German

Constantly monitoring player satisfaction levels

Create added value by identifying and maximizing sales opportunities

Ensuring growth in VIP Revenue

Calling VIP & Potential VIP Customers on a daily basis with sales offers to increase revenue

Ability to think outside the box

Able to make quick and efficient decisions

Creating long term player relationships

Making all our players happy in a fast-paced environment

Welcoming new VIP Players with a personal touch

Strong communicator as well as instinctive solution provider

Taking on board feedback, learning and constantly enhancing your already incredible skills

Ability to prioritize work and make sure that targets are met on a monthly basis

Identifying High Value VIP players & upgrading them to Premium & Prestige VIP

Identifying Brand New VIP players and contacting them immediately

Working independently and being trusted to make decisions to improve player satisfaction and Monthly results

Be an amazing team player every day

Quais os benefícios oferecidos

to be  dicussed

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