German Team Leader for Digital Marketing project (m/f)

  • Full-time
  • 1-5 vagas
  • Expira em 28 dias
  • a definir
  • Full-time
  • 1-5 vagas
  • Expira em 28 dias
  • a definir
  • Lisboa
  • Contact Centers, Gestao de Equipas

Teleperformance Portugal

Com 40 anos de experiência a unir marcas aos seus clientes, a Teleperformance é líder global em serviços empresariais de integração digital, potenciado o negócio dos clientes através da personalização e humanização de cada interação. Com uma equipa com mais de 10.000 colaboradores, de 95 nacionalidades, tem sindo considerada como uma das melhores empresas para trabalhar em Portugal, pelo Great Place to Work Institute, pela revista Exame, e uma das empresas com mais crescimento em Portugal nos últimos 10 anos, segundo o Expresso, a Informa D&B e a Deloitte.

O que procura nos candidatos

• Proven team management experience in a customer support environment;

• Dynamic, enthusiastic and passionate people;

• Self-motivated and data driven;

• A team player with strong leadership, analytical and communication skills;

• Native/near native German speakers (mandatory);

• Fluency in English (minimum mandatory B2);

• Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment.

Que funções irão desempenhar

• Motivate, involve and create the best team spirit among the team;

• Ensure the team’s development, monitoring and evaluation focused on the accomplishment of the Key Performance Indicators;

• Develop strategies aimed at optimizing the market potential and improving customer satisfaction;

• Listen to team members’ feedback and resolve any issues or conflicts;

• Recognize high performance and reward accomplishments;

• Develop strategies to promote team member adherence to company regulations and performance goals;

• Develop action plans for continuous improvement.

Quais os benefícios oferecidos

• Excellent work opportunity in a dynamic leading multinational company; 

• Possibility of cooperation with leaders in various industries;

• Stable work and career progression;

• Investment in training and personal development; 

• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

• Health Insurance;

• Possibility to live in one of our apartments;

• Initial flight expenses refund;

• Annually complementary return flight to your home country (within Europe); 

• Free Portuguese language courses, sport activities and organized events.

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