German Speaking Support Agent

  • Full-time
  • 21-30 vagas
  • Expira em 22 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 22 dias
  • competitive
  • Malta
  • Outros Serviços, Apoio ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos


Our client based in Malta, is looking for a German speaking support agent. This person will be responsible for making sure all clients questions are answered and problems are solved in a fast, accurate and friendly manner. The CS team works closely with the product team to ensure their service reflects its customers’ needs.
 
This is a full-time position on Monday-to-Sunday day shift hours that reports to the Support Manager. In this role, you’ll have many opportunities to grow, whether you want to stay in a consumer support function, move into a technical support B2B function or become a team leader.
 

Requirements:

  • Fluent in German and English
  • Service-minded individual bursting with positivity
  • Around 1 to 2 years’ experience working in a support centre or in a similar environment
  • You thrive in a fast-paced environment and are a natural when it comes to finding new solutions and opportunities while maintaining a detailed and structured approach

Que funções irão desempenhar

Responsibilities:

  • Provide quality support for one of the fastest growing technology companies in Europe
  • Answer questions through phone, email and chat with customers and external stakeholders about the company’s services, payments and the company in general
  • Identify where improvements can be made and suggest how they can be implemented

Quais os benefícios oferecidos

to be discussed

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