- Full-time
- 21-30 vagas
- Expira em 25 dias
- competitive
- Malta
- Outros Serviços, Apoio ao Cliente
Betting Connections
With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!
O que procura nos candidatos
Key Relationships:
Internal Customer Service, Payments & Fraud, Marketing, CRM / VIP
Management
External Casino Support, Bookmakers
Decision Making Authority
Escalate issues to the Head of Department
Requirements:
Level of education Graduation of high school or post-secondary school
Work Experience preferably at least one year
Skills strong communication skills; knowledge of Internet related software
English - B2
German - C2
Que funções irão desempenhar
Responsibilities:
Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations)
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities
Taking over in the absence of the team leader
Quais os benefícios oferecidos
to be discussed
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