German speaking Customer Support Agent

  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Malta
  • Outros Serviços, Apoio ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

Our client, an innovative, reputable and established online Casino are recruiting for a Customer Service Agent with a genuine passion for games. As part of the Customer Support team, you will act as a communication hub between out customers and the rest of the company, listening to players, acting as a customer voice in the business.

 


 

Requirements:


Previous experience within customer related role

Fluent German language skills

Curious about gaming

Quick on the keys with an optimistic mindset

 

 

Que funções irão desempenhar

Responsibilities:


You will be responsible for navigating the players through the brands sites, by providing industry leading support.

Providing assistance, advice, life hacks and small talk with the players through live chat and email

Work in collaboration with other cross-functional teams such as: Responsible Gaming, AML, Payments, Loyalty

Contribute fresh new ideas, giving constructive feedback to keep improving how we work and exercising your creativity

Quais os benefícios oferecidos

to be discussed

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