German speaking Customer Service Agent

  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos


 


 

Requirements:


Fluent level of spoken and written German

An interest and willingness to learn more about iGaming products

An analytical approach to problem solving and ability to tackle more complex issues

Flexibility to work shifts – including weekends and public holidays

Previous experience within a similar field – hospitality, retail, online support

Ability to multitask, communicate effectively, service minded attitude and be a team player

Any additional languages – a plus

 

Que funções irão desempenhar

Duties:


Working within a friendly, fun and creative team, helping customers with their queries

Keeping up to date with new offer, campaigns and services set by the company

Becoming an expert when it comes to iGaming products offered by the company, different brands and services

Providing top notch service to the customers, with superb communication levels

Directing positive energy to all chats and emails, assisting customers with their queries

Sharing improvement ideas as well as valuable feedback to other team members and team leaders

Occasional side tasks like translations, keeping the knowledge base fresh and up to date.

Quais os benefícios oferecidos

to be discussed

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