SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.
As a Content Reviewer, you will be working for one of the largest German online marketplaces. You will be responsible for monitoring all user-generated content and overview the guidelines of this marketplace, such as the correct categorization of offered articles or the prevention of spam and duplicates. You will protect users from fraud, cyber-bullying or counterfeiting and prevent trade with illegal products.
Fluent in written and spoken German and English
High level of engagement;
Team player;
Able to work independently and with minimal supervision in a fast-paced environment;
Previous experience in an operating, customer support or e-commerce environment is desirable although not mandatory
Flexible and reliable;
Strong computer skills;
Willing to work shifts, including late shifts (3:30pm until midnight)
Key Responsibilities:
Understand and remain knowledgeable of client policies and guidelines
Review online advertisements with high pace and accuracy
Evaluate and make decisions in accordance with defined policies and guidelines
Report and provide feedback on trends, common end-user mistakes and questions to managers, in a timely manner
Escalate violations of client policies and instances of fraud using internal tools and processes
Escalate concerns relating to user Trust & Safety to internal teams
Skills, Knowledge & Expertise:
Offer:
An opportunity to make a positive impact on the digital world, by making the internet a safer place.
A stimulating and rewarding job in a fast-moving, innovative and international tech-company.
Career opportunities within a management or expert field.
Additional vacation days.
Free fruit, tea and coffee if you prefer working in the office.
Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight!
Free day transport to the office from certain areas within Malta.
Team performance bonus and working from home allowance,
Corporate discounts for gym memberships, shops and taxi's.
Private Health Insurance, eye care tests, health and well-being professional support.
Comprehensive training and constant feedback.
Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.
Relocation packages for international applicants.