German Speaking Assistant Team Leader

  • Full-time
  • 21-30 vagas
  • Expira em 23 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 23 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos


Requirements


You’ll love analyzing data AND serving customers;

Hands on mentality, leading by example;

Written and verbal fluency in English and German;

You’ll be target driven, competitive and ambitious;

You like working in an international company with many different cultures around you;

Great skills with MS Excel;

Living in Malta and immediately available;

 

Que funções irão desempenhar

Responsibilities



Answer questions from team members and resolve issues;

Work along the team, by helping customers to finish their loan application;

Answer customer’s questions via phone, chat, SMS or email;

Looking for ways to enhance the customer experience and increase revenue;

Analyze team and agent performance;

Work closely with Team Leader to improve working procedures;

Most importantly, putting customers at the heart of everything you do.

 

Quais os benefícios oferecidos

to be discussed

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