German Speaking Assistant Team Leader

  • Full-time
  • 21-30 vagas
  • Expira em 20 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 20 dias
  • competitive
  • Malta , Permite-se o tele-trabalho
  • Outros Serviços, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


Requirements


You’ll love analyzing data AND serving customers;

Hands on mentality, leading by example;

Written and verbal fluency in English and German;

You’ll be target driven, competitive and ambitious;

You like working in an international company with many different cultures around you;

Great skills with MS Excel;

Living in Malta and immediately available;

Que funções irão desempenhar

Responsibilities



Answer questions from team members and resolve issues;

Work along the team, by helping customers to finish their loan application;

Answer customer’s questions via phone, chat, SMS or email;

Looking for ways to enhance the customer experience and increase revenue;

Analyze team and agent performance;

Work closely with Team Leader to improve working procedures;

Most importantly, putting customers at the heart of everything you do.

 

Quais os benefícios oferecidos

to  be discussed

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