GERMAN SPEAKERS CUSTOMER SERVICE AND ADVISOR

  • Full-time
  • 1-5 vagas
  • Expira em 20 dias
  • 000001
  • Full-time
  • 1-5 vagas
  • Expira em 20 dias
  • 000001
  • Lisboa, Porto
  • Outros Serviços, Publicidade, Telecomunicacoes, Atendimento ao Cliente, Tecnicos Especializados, Apoio ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills 
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Que funções irão desempenhar

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide the highest level of support to our customers via phone and email on a range of issues
  • Give accurate, valid and complete information by using the right procedures
  • Be the owner of the customer query and ensuring a timely resolution and response
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

Quais os benefícios oferecidos

  • Competitive wages 
  • Private healthcare & dental insurance (after six months of employment)
  • Growth within the company
  • International and friendly environment 

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