GERMAN CUSTOMER SUPPORT - REMOTE

  • Full-time
  • 6-10 vagas
  • Expira em 23 dias
  • Competitive salary
  • Full-time
  • 6-10 vagas
  • Expira em 23 dias
  • Competitive salary
  • Todo o país , Permite-se o tele-trabalho
  • Outros Serviços, Contact Centers, Telemarketing

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


Requirements:

  • Fluency in written and spoken German and  English.
  • Customer orientation - Know how to identify the client's needs in a precise and direct way so as to respond passionately to customer requests. The fact that Customer satisfaction is paramount.
  • Empathy - Know how to put yourself in the client's shoes and reassure them about their expectations.
  • Expertise - Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism.
  • Teamwork - Passion for teamwork.
  • Planning & Organization - Ability to be multitasking to achieve goals personal and team ones
  • Communication - Excellent verbal and written communication.

Que funções irão desempenhar


Responsibilities:

  • Establish an efficient, courteous and personalized contact with customers by phone, in German.
  • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
  • Being multitasking and adapting to a very dynamic environment.
  • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance.

Quais os benefícios oferecidos

  • Working permanently from home
  • Full-training provided 
  • Competitive salary 
  • Career progression 
  • Online Academy 
  • Freelance contract

Outros aspectos a referir

Please apply by sending your CV in English

Ofertas relacionadas