German Customer Support - Malta

  • Full-time
  • 21-30 vagas
  • Expira em 8 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 8 dias
  • competitive
  • Malta
  • Outros Serviços, Apoio ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

Our client, an iGaming firm based in sunny Malta, is seeking a German-speaking customer service professional to join their team! A fantastic opportunity to join a friendly team providing support for a dynamic and leading iGaming product.


The role: 


Requirements: 

Previous experience in customer support or iGaming is desirable;

Excellent verbal and written skills in English and German;

Good computer skills and general internet knowledge;

Professional communication skills via phone, live chat and email;

Eager to learn and contribute with ideas to make continuous improvements;

Educated up to Secondary or post-Secondary level;

Willing to work evenings and weekends on a shift basis.

Que funções irão desempenhar


Providing assistance to internal and external customers via available communication channels in own language;

Guide customers through the website and assist them using the various services and products offered;

Escalate all sorts of technical problems reported by the customers to Manager;

Perform inbound and outbound calls;

Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.

Quais os benefícios oferecidos

to be discussed

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