German Customer Support (M/F) - Porto

  • Full-time
  • 1-5 vagas
  • Expira em 2 dias
  • Competitive Salary
  • Full-time
  • 1-5 vagas
  • Expira em 2 dias
  • Competitive Salary
  • Porto
  • Contact Centers, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

Skills & Requirements:

                 Fluency in German (C1/C2) & English (B1/B2) spoken and written;

                 Excellent verbal and written skills;

                 Problem solving;

                 Schedule flexibility: shifts between 7am to 7pm;

                 Minimum 6 months of customer support, service experience or sales experience;

                 Excellent Customer Service Skills.

Que funções irão desempenhar

Main Tasks:

                 Customer support via any channel (phone, chat, email);

                 Managing strong relationships with customers;

                 Maintaining regular customer touch points to ensure a high right party contact rate.

Quais os benefícios oferecidos

Offers:

                 Competitive salary with an attractive bonus structure;

                 Career progression opportunities;

                 Great staff social events, Employee Committees and an energetic team environment;

                 Opportunity to work in a multicultural environment.

Outros aspectos a referir

Location: Porto – Portugal

*The training will start from home due to COVID 19.

 All the candidates must have a fiber internet service instaled.*

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