O que procura nos candidatos
Support (M/F) – From Home
ManpowerGroup is recruiting a German Customer Support
Fashion Advisor to represent our
client’s brands by delivering outstanding customer service queries with
clarity, passion and enthusiasm. The
advisor will also answer queries across a number of channels including email,
chat, and phone.
What we are looking for
Superb written and oral communication skills in both English (B2 level
minimum) & German (C1/C2 level);
Team player with a positive attitude who thinks as a business owner
work various shifts;
Proficiency with desktop computer system and internet
Prior customer service experience;
Self-motivated, enthusiastic, and able to succeed in a fast-paced,
Passion for fashion is a PLUS!
Que funções irão desempenhar
· Handle and carefully respond to all customer inquiries;
· Follow up to customer inquiries by taking specific action in a timely manner;
· Aim to resolve issues on the by phone call and be proactive;
· Appropriately communicate with customers via phone, chat, and email;
· Be able to work to customer service measures, metrics and KPIs.
Quais os benefícios oferecidos
What we offer
· Strong possibility of career progression;
· Initial and continuous training;
· Work contract;
· Full-time role on a 40 hour per week contract;
· Opportunity to work in a multicultural environment.
Outros aspectos a referir
• Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE;
• Peaceful working space area;
Location: From home
If you think, your personality makes the difference let us to hear from you!