German Customer Support 26 700€ annual salary (M/F)

  • Full-time
  • 1-5 vagas
  • Expira em 11 dias
  • above average
  • Full-time
  • 1-5 vagas
  • Expira em 11 dias
  • above average
  • Todo o país , Permite-se o tele-trabalho
  • Software / Hardware, Multimédia, Contact Centers, Tecnologias de Informacao, Traducao / Linguas, Developer TI, Atendimento ao Cliente, Gestão de Produtos, Tecnicos Especializados, Apoio ao Cliente, Suporte IT

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

What we are looking for

 

·       Superb written and oral communication skills in English and German (B2).

·       Ability to work independently and in a team environment;

·       Resilient and calm with an ability to assist customers and drive brand loyalty;

·       Good listening skills and extreme attention to detail;

·       Proficiency with desktop computer system and internet skills;

·       Prior customer service experience;

·       Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

Que funções irão desempenhar

Your responsibilities

·       Handle and carefully respond to all customer inquiries by phone;

·       Follow up to customer inquiries by taking specific action in a timely manner;

·       Engage with customers in a friendly and professional manner while actively listening to their concerns;

·       Aim to resolve issues on the by phone call and be proactive;

Quais os benefícios oferecidos

What we offer

·       Strong possibility of career progression;

·       Family environment, small teams, regulated working hours;

·       Initial and continuous training;

·       Work contract – Full time position;

·       Opportunity to work in a multicultural environment.

 

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