German Customer Service Agent

  • Full-time
  • 6-10 vagas
  • Expira em 26 dias
  • Competitive salary
  • Full-time
  • 6-10 vagas
  • Expira em 26 dias
  • Competitive salary
  • Malta
  • Contact Centers, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

Requirements:


Completed secondary education;

At least 1-year customer service experience (e.g. call centre, helpdesk, etc.);

·        Excellent knowledge of German (written and spoken);

·        Very good knowledge of English;

·        Willing to work evening and night shifts;

·        Advanced customer service skills;

·        Excellent communication and team skills;

·        Open, positive and empathetic personality.

Que funções irão desempenhar

Responsibilities:


- Supporting German speaking customers;

- You will become an important contact person when handling all inquiries in a professional manner from German customers via telephone, e-mail and live support;

- Maintaining high customer service standards is of the upmost priority;

- Due to the various tasks, you will acquire comprehensive knowledge of the product range and marketing activities;

- In this diverse role you will also be an essential point of reference, both internally and externally. Further tasks will include translating (for example newsletters or texts for our website).

Quais os benefícios oferecidos

To be discussed.

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