German Customer Advisor

  • Full-time
  • 21-30 vagas
  • Expira em 10 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 10 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos


 

We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.

 


 

Requirements:


Fluent verbal and written communication in German and English

Experience in a customer facing role or online

Passion for delivering outstanding Customer Service

Ability to problem solve and find a solution

Competent literacy and numeracy skills

 

*  Thorough training will be provided on all aspects of the role, including training on sportsbook and online casino, giving you the tools and knowledge to provide excellent customer experience.

Que funções irão desempenhar

Responsibilities:


Provide support to our customer base via Live Chat, telephone and email

Review and escalate queries from customers to superiors when required

Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries

Quais os benefícios oferecidos

to be discussed

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