- Full-time
- 21-30 vagas
- Expira em 27 dias
- competitive
- Malta
- Outros Serviços, Atendimento ao Cliente
Betting Connections
With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!
O que procura nos candidatos
Requirements:
Fluent verbal and written communication in German and English
Experience in a customer facing role or online
Passion for delivering outstanding Customer Service
Ability to problem solve and find a solution
Competent literacy and numeracy skills
* Thorough training will be provided on all aspects of the role, including training on sportsbook and online casino, giving you the tools and knowledge to provide excellent customer experience.
Que funções irão desempenhar
Responsibilities:
Provide support to our customer base via Live Chat, telephone and email
Review and escalate queries from customers to superiors when required
Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries
Quais os benefícios oferecidos
to be discussed
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