- Full-time
- 21-30 vagas
- Expira em 22 dias
- competitive
- Malta
- Outros Serviços, Atendimento ao Cliente
Betting Connections
With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!
O que procura nos candidatos
Requirements:
Minimum 1 years' experience in a similar customer service role
Fluency in both Italian and German language is required
You are a strong team player, who enjoys a collaborative environment
You are self-driven, flexible, and eager to exceed expectations
Que funções irão desempenhar
Responsibilities:
Handle customer queries via email, live chat and phone promptly
Handle KYC documents
Interact with various departments to resolve customer issues
Read, analyse, and interpret customers feedback and reply with clear, concise, and helpful information
Add / amend transactions in customer accounts, when necessary or instructed
Help with translations and ad hoc tasks
Follow up on pending cases to ensure they are resolved with the highest level of quality
Acknowledge and resolve customer complaints
Take care of VIP players
Work closely with the Head of Italy
Quais os benefícios oferecidos
to be discussed
Ofertas relacionadas
-
Polish Customer Service Agent - Greece/Athens
SpotOn Connections
Grécia
Identify and assess customer’s need to achieve satisfaction.22 dias Estrangeiro -
Audit Assistant
SpotOn Connections
Malta
Gain extensive applied knowledge on variety of sectors including Gaming, Shipping, Financial Services, Trusts, Foundations, Portfolio Companies and general Trading Companies.22 dias Estrangeiro -
German speaking Customer Support Agent
Betting Connections
Malta
Helping internal and external customers,22 dias Estrangeiro