• Open and manage our new store in Almada Fórum, Setúbal, ensuring overall success and aligning the team with business objectives.

• Analyze KPIs and develop action plans with your team to improve store performance and meet targets.

• Drive sales by ensuring exceptional customer service and delivering a unique in-store experience for customers.

• Coordinate with external service providers to maintain store operations sustainably and efficiently.

• Foster a customer-focused, business-oriented atmosphere while embodying the Emma DNA.

• Monitor purchasing and customer trends, leveraging insights to guide future tests and decisions.

• Lead by example with high performance, full ownership, and inspiring your team to reach their potential and ensure consistent execution of visual merchandising standards, providing leadership for flawless execution across the store.

• You have a Bachelor's/Master's in Retail Management, Hospitality, Business Administration, Marketing, or related field.

• You bring more than 2-3 years of experience as a Store Manager in a retail environment.

• Proven track record of driving sales and store performance in a retail setting.

• Driven and straightforward personality suited to a fast-growing, dynamic company.

• Ability to combine an entrepreneurial mindset with strong empathetic skills to identify solutions and improvements.

• Eagerness to take responsibility and execute tasks in a hands-on manner.

• Ability to structure your thoughts to support the growth of the store, balancing customer and business needs.

• Fluent in English and Portuguese.

• The opportunity to grow with Emma as part of a maturing scale-up, contributing to an omnichannel business that connects our online and in-store experience.

• Continuous learning and development through hands-on experience, on-the-job learning, and support from your team.

• A collaborative community of smart, driven people, where you work closely with your team, contribute to a positive store environment, and connect with Emmies across the company through events

• An international environment, with stores across multiple European markets and opportunities to connect with colleagues beyond your local team.

• Employee discount on our products.

We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.