French Travel Advisor

  • Full-time
  • 1-5 vagas
  • Expira em 23 dias
  • Competitive Salary
  • Full-time
  • 1-5 vagas
  • Expira em 23 dias
  • Competitive Salary
  • Portalegre, Castelo Branco, Guarda, Viseu, Viana do Castelo, Lisboa, Faro, Beja, Aveiro, Porto, Braga, Coimbra, Vila Real, Leiria, Évora, Setúbal, Santarém, Bragança
  • Contact Centers, Apoio ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

We value:

Customer Service experience

IT skills from the previous role would be beneficial

Experience to deal with demanding customers/ complaint handling

A good communicator with excellent verbal and written use of their native and English language

Good time management skills and organized with attention to details

Que funções irão desempenhar

Your role:

Meeting and exceeding Customer needs and discovering the best solution

Identify and provide effective solutions for any issues

Providing outstanding Customer service at all times

Providing Support in their native language but also for our English-speaking customers on all channels

Processing of bookings within the booking system of the company

Communicating with Operators around the globe to process customer bookings

Proactively identify opportunities when dealing with all client queries

Quais os benefícios oferecidos

We offer you:

Starting schedule from 1 pm to 10 pm (Sunday to Thursday)

Competitive salary (14 monthly payments per year) 

Language bonus (14 monthly payments per year)

Monthly performance bonus

Monthly meal allowance

Relocation Package (travel + 3 accommodation months)

Helps to find accommodation in Lisbon

Great office location with easy access by public transport

Recognition program for referral friends

On-site kitchen, fresh fruit twice per week, and vending machines with employee discount

Private Healthcare + Dental insurance (after 6 months)

English speaking Doctor on site

Initial training fully paid by the company and included in the contract 

Regular Careers Opportunities based on your internal job performance, including the management position

Outros aspectos a referir

Tips:

Take responsibility to ensure expectations are exceeded

Enjoy offering exceptional customer service

Team Player

Able to manage own time and work towards set agreed targets independently

Will be your key to success!