French speaker Web Product Implementation Specialist (f/m/x)

  • Full-time
  • 11-20 vagas
  • Expira em 24 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 24 dias
  • a definir
  • Lisboa
  • Contact Centers, Apoio ao Cliente

Teleperformance Portugal

Com uma equipa composta por mais de 12 000 colaboradores, de 97 nacionalidades, a Teleperformance Portugal presta serviços em 37 idiomas para algumas das mais prestigiadas marcas internacionais. A Teleperformance Portugal é uma das 25 melhores empresas para trabalhar na Europa em 2021, e foi ainda foi considerada 11 vezes como a melhor empresa para trabalhar em Portugal, distinções atribuídas pelo Great Place to Work Institute. A Teleperformance foi ainda considerada a empresa que mais cresceu em Portugal nos últimos três anos pelo Expresso, Informa D&B e Deloitte.

O que procura nos candidatos

        Fluent level of written and verbal communication skills in French;

  •            Good level of written and verbal communication skills in English (minimum B2);

        Good understanding of JavaScript, its quirks, and workarounds;

        Basic understanding of web markup, including HTML5 and CSS/CSS3;

        It is a plus to have an experience with debugging tools (e.g. web browser consoles), understanding CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar, and moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript;

        Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process;

        Experience working in a B2B environment, online advertising, or ad product experience;

        Strong communication, customer service, relationship management, troubleshooting and support skills;

        Online advertising or ad product experience.

Que funções irão desempenhar

        Communicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing as needed;

         Perform and verify the implementation of web-based products with customers;

         Give guidance, support, and train customers on how to use the products;

         Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;

        Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

Quais os benefícios oferecidos

  • Signing Bonus 4000€;

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Competitive Salary;
  • Stable work and career progression; 
  • Investment in training and personal development; 
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; 
  • Free salad, fruit, soup and bread available to all employees; 
  • Health Insurance since day one in the company; 
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free company events and activities. 

Outros aspectos a referir

Are you looking for your next career move working in the tech area? This might be your opportunity to build an international career.

Join our team as a Web Product Implementation Specialist and support EMEA based clients establishing a new service specifically dedicated to client’s high profile & critical programs.

Ofertas relacionadas