French speaker for client support – banking sector (f/m/x) Signing Bonus 3000€

  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Lisboa , Permite-se o tele-trabalho
  • Banca, Apoio ao Cliente

Teleperformance Portugal

Com uma equipa composta por mais de 12 000 colaboradores, de 97 nacionalidades, a Teleperformance Portugal presta serviços em 37 idiomas para algumas das mais prestigiadas marcas internacionais. A Teleperformance Portugal é uma das 25 melhores empresas para trabalhar na Europa em 2021, e foi ainda foi considerada 11 vezes como a melhor empresa para trabalhar em Portugal, distinções atribuídas pelo Great Place to Work Institute. A Teleperformance foi ainda considerada a empresa que mais cresceu em Portugal nos últimos três anos pelo Expresso, Informa D&B e Deloitte.

O que procura nos candidatos

  • Minimum academic qualifications: 12th grade;
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  • Languages: C1 level or higher in French and minimum B2 English;
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  • Professional experience in Contact Center in the banking sector (preferential);
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  • Ability to work in a fast-paced and high-volume service center;
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  • Excellent communication and argumentation skills, with the ability to apply a logical problem-solving approach to resolving customer problems and inquiries;
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  • Client, quality and results-oriented;
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  • Ability to listen and manage conflicts with responsibility, proactivity and team spirit;
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  • Agile in computer skills from the user’s perspective – computer systems, internet, browser and basic software;
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  • Strong interpersonal skills and ability to think independently.

Que funções irão desempenhar

  • Support Bank Customers;
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  • Provide clear information about products and service;
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  • Manage customer requests and clarify any doubts;
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  • Deliver a positive attitude towards the brand;
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  • Provide top-class interactions and customer service in rotating shifts, including night and weekend schedules.

Quais os benefícios oferecidos

  • Signing Bonus 3000€;
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  • Full-Time contract;
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  • Personal training and development programs;
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  • A solid career full of progression opportunities;
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  • Health Insurance since day one in the company;
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  • Cafeterias with free healthy meals such as soup, bread, salad and fruit;
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  • Free events: workshops and other work-life balance activities also for family and friends;
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  • Possibility to work in a world-leading multinational company.

Outros aspectos a referir

Our Client

With a worldwide presence, our client is one of the most prestigious institutions in the banking sector, with an impeccable track record of good customer relations and extensive market experience. This organization works vigorously to provide consumers, corporations, governments and institutions with a broad range of financial services and products.

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