French Native Speaker – Customer Support Advisor (M/F)

  • Full-time
  • 1-5 vagas
  • Expira em 9 dias
  • Salário Competitivo
  • Full-time
  • 1-5 vagas
  • Expira em 9 dias
  • Salário Competitivo
  • Porto
  • Software / Hardware, Contact Centers, Atendimento ao Cliente, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

Manpower is recruiting a French Customer Support Advisor to represent our client’s brands by delivering outstanding service to our customers by chat, voice and e-mail for an online retail client.

 

 

Your responsibilities

·         Handle and carefully respond to all customer inquiries;

·         Follow up to customer inquiries by taking specific action in a timely manner;

·         Aim to resolve issues on the by email, voice & chat;

·         Be able to work to customer service measures, metrics and KPIs.

 

What we are looking for

 

·         Superb written and oral communication skills in French (C2 level) and English (B1);

·         Team player with a positive attitude who thinks as a business owner would;

·         Availability to work various shifts;

·         Proficiency with desktop computer system and internet skills;

·         Prior customer service experience;

·         Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;

 

What we offer

 

·         Strong possibility of career progression;

·         Initial and continuous training;

·         Work contract;

·         Full-time role on a 40 hour per week contract;

·         Opportunity to work in a multicultural environment.

 

 

Location: Porto

 

Que funções irão desempenhar

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Quais os benefícios oferecidos

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Outros aspectos a referir

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