French Customer Support Representative (ref 8144)

  • Full-time
  • 21-30 vagas
  • Expira em 21 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 21 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

Due to continuous growth, our Client in Limassol (Cyprus) is seeking to hire French speakers to assist clients in a daily basis via chat and email.






Requirements:



Native/ Fluent in French Language

Experience or Understanding of the financial services and/or online sector will be considered as advantage

Ability to communicate clearly and concise in English

Able to work on shifts rotation

Good Communication skills

Ability to communicate clearly

Showing empathy and understanding

Attention to Detail

Excellent problem-solving skills

Que funções irão desempenhar

Job Responsibilities:



Respond to customers via live chat and emails

Document and delegate bugs and other issues

Troubleshoot new issues directly with our customers

Interact with various departments (VIP, Marketing, and other) to improve customer experience

Ensure customer satisfaction and provide professional customer support

Assist with any other ad-hoc projects within the Department

Quais os benefícios oferecidos

to be discussed

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