FRENCH CUSTOMER SUPPORT REPRESENTATIVE

  • Full-time
  • 21-30 vagas
  • Expira em 26 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 26 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos



 

Requirements:


Online customer service background

Passion for Customer Service

Solid writing and communication skills (in French & English)

Excellent problem-solving abilities

Strong understanding of gaming

Available to work flexible hours (evenings, weekends)

 

Que funções irão desempenhar

Responsibilities:


Respond to players via live chat & emails

Document and delegate in-game bugs and other issues

Troubleshoot new issues directly with our players

Interact with various departments (VIP, marketing…) to improve gameplay for players

Extra tasks upon request (call campaigns, translations…)

Ensure customer satisfaction and provide professional customer support

Quais os benefícios oferecidos

to be discussed

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