Fraud Manager

  • Full-time
  • 21-30 vagas
  • Expira em 28 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 28 dias
  • competitive
  • Malta
  • Outros Serviços, Administrativo

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos


 

 

 

Requirements:


Around 3 years’ experience in a Senior Fraud role within the iGaming industry with exposure to similar responsibilities

Previous people management responsibilities considered an asset

Excellent organizational and communication skills

Meticulous, take initiative and possesses good analytical skills

Ability to meet deadlines on a day-to-day basis

Ability to work under high pressure in a proactive way

Adaptable to change and understanding of change management to support the business

Can do attitude

Good knowledge of Microsoft Office

 

Que funções irão desempenhar

Responsibilities:


Determine fraudulent activity and put processes in place to mitigate the activity

Proactively put processes in place to identify risky and fraudulent players from financially harming the business

Reactively and proactively conduct analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity

Monitor suspicious transactions that could result in financial loss for the business and pro-actively put measures in place to safeguard the interest of the business

Responsibility for reporting & analysing any Chargeback or losses the business incurs

Responsible to have processes in place that are up to date with any Regulatory Requirements and the AML Directives, to make sure that business is taking all necessary steps to be compliant from a Responsible Gaming and Anti Money Laundering perspective

Suggest improvements to the existing tools to make workflow more efficient

Responsible to reach Fraud KPIs set by the business

Maintain and develop team processes & knowledge base

Act as a constant point of reference for any fraud related queries or escalations made by the team or by other departments

Providing feedback through quality assurance and guiding the team members to ensure that they achieve the necessary work standards

Work closely with other managers from other departments

Work closely with the Compliance department to make sure procedures related to risk are in place and up-to-date for the operation teams

Recruiting and training new staff for the Fraud and Investigations Team

Coaching and assessing performance of members of staff

Dealing with any issues of performance and/or grievance

Carry out any other ad-hoc duties as required by the Head of RFP

Quais os benefícios oferecidos

to be discussed

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