SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.
Requirements
- Complete Finnish fluency on a native speaker level
- Experience in customer service, communications or similar roles
- Good knowledge of current social media channels (Facebook, Twitter etc.)
- Passion for community management and digital affinity
- Excellent communication & inter-personal skills
Main responsibilities:
- Receive and handle Finnish speaking customer requests by phone, email and chat
- Function as an ambassador
- Collection and maintenance of customer data
- Clarification of customer inquiries regarding service, subscription, payment and technical requirements
- Work on requests and comments via different channels
Offer
- The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
- Highly competitive salary that includes a great signing bonus
- An ambitious company culture, encouraging internal promotions and professional development
- International working environment