O que procura nos candidatos

Requirements

- Complete Finnish fluency on a native speaker level

- Experience in customer service, communications or similar roles

- Good knowledge of current social media channels (Facebook, Twitter etc.)

- Passion for community management and digital affinity

- Excellent communication & inter-personal skills

Que funções irão desempenhar

Main responsibilities:

- Receive and handle Finnish speaking customer requests by phone, email and chat

- Function as an ambassador

- Collection and maintenance of customer data

- Clarification of customer inquiries regarding service, subscription, payment and technical requirements

- Work on requests and comments via different channels

Quais os benefícios oferecidos

Offer

- The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities

- Highly competitive salary that includes a great signing bonus

- An ambitious company culture, encouraging internal promotions and professional development

- International working environment