- Full-time
- 11-20 vagas
- Expira em 27 dias
- Competitive
- Malta
- Outros Serviços, Telecomunicacoes, Atendimento ao Cliente, Apoio ao Cliente
SpotOn Connections
SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.
O que procura nos candidatos
The ideal candidate is an outgoing, hardworking, and fun individual whose personality and skills shine through.
Requirements:
- Native level of Finnish
- Fluent level of written and spoken English
- Some customer care experience in a call centre environment
- A genuine interest in iGaming
- An efficient and a creative problem solver
- Strong communication and interpersonal skills
- Strong writing skills (spelling & grammar)
- Ability to write content in a creative and catching manner
- Basic knowledge of Microsoft Word and Excel
Que funções irão desempenhar
Responsibilities:
- Nurture and support customer relationships via e-mail and live chat
- Support and contribute to the CRM infrastructure
- Participate in the planning of customer engagement initiatives
- Seek resolutions to customers’ queries and issues whilst actively striving to achieve a “one correct answer” across all channels
- Monitor campaigns and promotions across all allocated customer touch points
- Assisting with translations, content writing and marketing to ensure that the company is delivering the best communication to their customers
- Contributing new ideas and feedback to keep improving the way the company works and exercising your creativity in different ways
Quais os benefícios oferecidos
To be discussed
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