English & Swedish Customer Support Fashion Advisor (M/F) – Porto

  • Full-time
  • 1-5 vagas
  • Expira em 7 dias
  • A definir
  • Full-time
  • 1-5 vagas
  • Expira em 7 dias
  • A definir
  • Porto
  • Contact Centers, Moda / Beleza, Atendimento ao Cliente, Administrativo, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

Manpower is recruiting a Dual language Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone.






Your responsibilities

·         Handle and carefully respond to all customer inquiries;

·         Follow up to customer inquiries by taking specific action in a timely manner;

·         Aim to resolve issues on the by phone call and be proactive;

·         Appropriately communicate with customers via phone, chat, and email;

·         Be able to work to customer service measures, metrics and KPIs.



What we are looking for


·         Superb written and oral communication skills in both English (B2 level minimum) & Swedish (C1/C2 level);

·         Team player with a positive attitude who thinks as a business owner would;

·         Availability to work various shifts;

·         Proficiency with desktop computer system and internet skills;

·         Prior customer service experience;

·         Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;

·         Passion for fashion is a PLUS!



What we offer


·         Strong possibility of career progression;

·         Initial and continuous training;

·         Work contract;

·         Full-time role on a 40 hour per week contract;

·         Opportunity to work in a multicultural environment.





Location: Porto

Starting Date: September




If you think, your personality makes the difference, let us to hear from you!

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