English Support Advisor (M/F) - Technologies ( WORK FROM HOME)

  • Full-time
  • 6-10 vagas
  • Expira em 1 dia
  • Salário Competitivo
  • Full-time
  • 6-10 vagas
  • Expira em 1 dia
  • Salário Competitivo
  • Portalegre, Castelo Branco, Guarda, Madeira, Viseu, Viana do Castelo, Faro, Beja, Aveiro, Braga, Coimbra, Vila Real, Leiria, Évora, Setúbal, Santarém, Bragança, Açores
  • Software / Hardware, Contact Centers, Tecnologias de Informacao, Atendimento ao Cliente, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

ManpowerGroup is a company dedicated to people, providing the best experience in the employment industry. We are an innovative company with a vision towards the future. We are looking for motivated candidates who want to live this experience. Join this journey with us.

ManpowerGroup is recruiting a Customer Support Agent fluent in English for Braga city to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will answer queries by phone.

 

What we are looking for:

- Superb written and oral communication skills in English (C1/C2 level);

- Ability to work independently and in a team environment;

- Resilient and calm with an ability to assist customers and drive brand loyalty;

- Good listening skills and extreme attention to detail;

- Proficiency with desktop computer system and internet skills;

- Prior customer service experience;

- Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

Que funções irão desempenhar

Your responsibilities:

- Carefully handle costumer’s concerns;

- Engage with customers in a friendly and professional manner while attending to their concerns;

- Aim to resolve issues on the by phone call and be proactive;

Quais os benefícios oferecidos

Our offer:

- Competitive salary with an attractive bonus structure;

- Career progression opportunities;

- Great staff social events, Employee Committees and an energetic team environment;

- Opportunity to work in a multicultural environment;

- Transport allowance (If the requirements are met);

- Career development.

- Initial and continuous training;

- Work contract – Full time position;

- Professional hardware



*This project is permanently from home. All the candidates require having fiber internet service and landline available at home*


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