English speaker Customer Service Advisor (m/f/x)

  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente, Apoio ao Cliente

Teleperformance Portugal

Com uma equipa composta por mais de 12 000 colaboradores, de 97 nacionalidades, a Teleperformance Portugal presta serviços em 37 idiomas para algumas das mais prestigiadas marcas internacionais. A Teleperformance Portugal é uma das 25 melhores empresas para trabalhar na Europa em 2021, e foi ainda foi considerada 11 vezes como a melhor empresa para trabalhar em Portugal, distinções atribuídas pelo Great Place to Work Institute. A Teleperformance foi ainda considerada a empresa que mais cresceu em Portugal nos últimos três anos pelo Expresso, Informa D&B e Deloitte.

O que procura nos candidatos

  • Native level of written and verbal communication skills in English;
  • Great listening and communication skills;
  • Attention to detail;
  • Aptitude for problem-solving;
  • Dynamism and team spirit;
  • High School diploma or equivalent qualification (minimum requirement).

Que funções irão desempenhar

  • Assisting customer’s needs by ordering supplies and issuing messages;
  • Answer calls from customers relating to the company’s services;
  • Processing pick up orders;
  • Providing shipping information and quotations;
  • Tracking packages and requesting proof of delivery.

Quais os benefícios oferecidos

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Facilities centrally located with an excellent public transportation offer and with canteen included;
  • Private health insurance since day one in the company;
  • Free Portuguese language courses, sports activities and organized events.

Outros aspectos a referir

Teleperformance Portugal is looking for a English speaker Customer Service Advisor to join the team and work closely with a large, global operating company. You will be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs. Do you want to embrace this new challenge and belong to a multicultural team with 84 nationalities, while experiencing one of the best countries to live in?  Join us!

 In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery. Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the "COVID Clean" certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus. At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance. We remain committed to the necessary measures so that all TP employees are and feel safe at work!

Ofertas relacionadas