We're looking for sales experts to assist Voyage Privé's clients with travel advice. You will also assist them with the best possible choices for their dream vacations. We need passionate people who are willing to go to the extra mile for their clients, are eager to learn and develop to be the best in an ever-evolving role.
Voyage Privé is a luxury travel club that offers unforgettable escapes, at unbelievable prices. The Club is exclusive for members and this unique flash sales concept gathers over 17 million associates worldwide.
A small but well defined team of travel experts delivers to their community a weekly newsletter containing the best and most inspirational offers, full of sophisticated city breaks ideas, beautiful country getaways and gorgeous beach retreats.
The secret is: members always come firs! That is why over 95% of customers give Voyage Privé positive feedback when they return from holidays!
• Available to work between Monday to Sunday, between 8 a.m. to 8 p.m.;
• Rotating shifts and days off;
• Work location: Lisbon - Entrecampos;
• Stable work and career progression;
• Private health insurance after 6 months of employment;
• Long-term career opportunities;
• Free organized sport activities and events.
• Provide an industry-leading voice reservation experience by handling contacts via phone and other mediums to match products with guest needs, resulting in revenue generation, brand preference and customer loyalty;
• Attend to questions about their bookings before their stays;
• Provide a prompt and adequate response to customer questions;
• Comply with established procedures, customer quality of service agreements in achieving and excelling individual and team goals.
• Native English speakers;
• High School Diploma;
• Available immediately (mandatory);
• One year of sales experience (mandatory);
• Familiarity with the travel industry, relevant working experience is an advantage;
• Experience in the customer service / call center environment is preferred;
• Problem solving and time management skills;
• Excellent communication skills, interpersonal skills and team spirit.
Join us! Be part of a multicultural environment.