English Sales & Hotel Reservation Specialist for InterContinental Hotels Group (m/f)

Expira em: 28 dias

Teleperformance Portugal

A Teleperformance Portugal faz parte do grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. A nossa equipa é composta por 9000 funcionários, que prestam os nossos serviços em 35 idiomas, para cerca de 64 mercados. A Teleperformance Portugal foi considerada seis vezes consecutivas a melhor empresa para trabalhar em Portugal pelo Great Place to Work Institute. Os nossos colaboradores partilham uma grande variedade de experiências e competências. Estamos focados no trabalho em equipa e na partilha de experiências; esse é o nosso caminho: transformar paixão em excelência. Faz parte da nossa equipa!

Nº de Vagas: 11-20 vagas

Tipo: Full-time

Salário(por ano): a definir

Setor: Contact Centers

Função: Atendimento ao Cliente, Vendas

Região: Lisboa

We're looking for sales experts providing travel advice, reservation solutions and partner offers for IHG customers, passionate people who are willing to learn and develop to be the best in an ever-evolving role.

Through your creative decisions, market insight and the help of our tools you will deliver a unique travel experience to your guests and drive revenue for your hotel partners.

Our Client

The main purpose of the InterContinental Hotels Group (IHG®) is to create Great Hotels Guests Love®. With 710,000 rooms in over 5,000 hotels in nearly 100 countries is IHG one of the most prestigious and well-known hotel brands in the world. The 12 great, distinctive hotel brands are offering distinctive experiences to each different client allowing everyone a great night’s sleep.

Our Offer

• Work location: Portugal \ Lisbon - Entrecampos;

• Excellent work opportunity in a leading multinational company;

• Ample opportunity to grow and evolve within our organization; Private health insurance;

• Reimbursement of your initial flight costs and airport pick up; 

• Annually complimentary return flight to your home country (within Europe);

• Accommodation in a room of a Teleperformance owned apartment;

• Free organized sport activities and events.


• Assist customers while reservation;

• Answer questions regarding prices, hotel details, reservation or payment conditions;

• Up-sell the IHG brand, manage bookings and cross-sell IHG promotions;

• Assist guests with all questions relating to “pre”, “in” or “post travel” concerns.

Your Profile

• Near native level of spoken and written English;

• With previous experience in a sales;

• Familiar with the travel industry is a plus;

• Passionate about traveling;

• Willing to start an international experience;

• Excellent communication and interpersonal skills and team spirit.

Join us! Be part of a multicultural environment.

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