English Customer Support Agent - Lisbon

  • Full-time
  • 1-5 vagas
  • Expira em 4 dias
  • Excellent Opportunity
  • Full-time
  • 1-5 vagas
  • Expira em 4 dias
  • Excellent Opportunity
  • Lisboa , Permite-se o tele-trabalho
  • Internet, Banca, Telecomunicacoes, Multimédia, Seguros, Contact Centers, Tecnologias de Informacao, Hotelaria, Apoio ao Cliente

CBT - Cross Border Talents - Lisboa

O que procura nos candidatos

  • Fluency in English (C2 Level or Native);
  • Typing Speed: 20 words per minute.
  • Availability to work in rotating shifts
  • Good computer skills;
  • Any kind of previous experience or contact with clients
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility.

Que funções irão desempenhar

  • Answer to inbound calls and customer inquiries;
  • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
  • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
  • To troubleshoot through the use of open questions, support documents and system training.
  • To be able to offer recommendations to common problems or frequently asked questions

Quais os benefícios oferecidos

  • Competitive salary;
  • Meal vouchers;
  • Fixed-term, renewable employment contract;
  • Private health insurance after contract signature.

Outras oportunidades de emprego - CBT - Cross Border Talents - Lisboa

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