Dutch speaking Service Desk Agent

  • Full-time
  • 21-30 vagas
  • Expira em 10 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 10 dias
  • competitive
  • Lisboa
  • Outros Serviços, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


 


Requirements


Have excellent English and Dutch language skills (at native level)

Have compelling communication and team skills;

Available to work on shifts basis (including night hours and weekends)

Experience working in a highly demanding customer service environment

Help desk experience and basic IT skills would be an asset

Able to work under pressure and keep calm

 

Que funções irão desempenhar

Responsibilities


The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages

Escalating issues to the different departments accordingly

 

Quais os benefícios oferecidos

to be discussed

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