Dutch speaking Service Desk agent

  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Competitive salary
  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Competitive salary
  • Lisboa, Braga
  • Telecomunicacoes, Apoio ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

Requirements

• Have excellent English and Dutch language skills (at native level)

• Have compelling communication and team skills;

• Available to work on shifts basis (including night hours and weekends)

• Experience working in a highly demanding customer service environment

• Help desk experience and basic IT skills would be an asset

• Able to work under pressure and keep calm 

Que funções irão desempenhar

Responsibilities

• The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages

• Escalating issues to the different departments accordingly 

Quais os benefícios oferecidos

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Outros aspectos a referir

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