Dutch Service Desk Agent

  • Part-time, Full-time
  • 1-5 vagas
  • Expira em 28 dias
  • Competitive Salary
  • Part-time, Full-time
  • 1-5 vagas
  • Expira em 28 dias
  • Competitive Salary
  • Lisboa, Braga, Estrangeiro
  • Contact Centers, Apoio ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

Requirements

• Have excellent English and Dutch language skills (at native level)

• Have compelling communication and team skills;

• Available to work on shifts basis (including night hours and weekends)

• Experience working in a highly demanding customer service environment

• Help desk experience and basic IT skills would be an asset

• Able to work under pressure and keep calm

Que funções irão desempenhar

Responsibilities

• The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages

• Escalating issues to the different departments accordingly

Quais os benefícios oferecidos

Benefits:

  • Health Insurance (From day 1)
  • International Environment
  • Possibility to work from home

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