We are looking for pro-active, cooperative and motivated people with a knack for helping others, who demonstrate enthusiasm and positive energy while delivering an outstanding customer experience at every single opportunity. 

Our Client

Our client is a leader in wholesale distribution, dedicated to the sale of food and non-food products, providing a global service to meet the needs of catering, hospitality, food and non-food retailers, institutions, associations, foundations, companies and entrepreneurs.

Responsibility

• Addressing customer concerns and/or inquiries, always interacting in a professional and friendly manner; 

• Assisting with complaints and follow up the process in order to clarify and help the customer as accurate and quickly as possible; 

• Supporting the customer in concerns regarding home deliveries and the web shop.

Your Profile

• Fluent written and verbal communication in Flemish and good level of English;

• Client oriented attitude, with a knack for helping others;

• Good reasoning and analytical skills;

• Friendly and proactive attitude, with the skills to deal with challenging situations;

• Experience in telephone customer service or call center environment is preferred.

Our Offer

•  Excellent work opportunity in a leading multinational company;

•  International career in a multicultural environment;

•  Possibility of cooperation with leaders in various industries;

•  Stable work and career progression;

•  Long-term development opportunities;

•  Fixed-term, renewable contract with the possibility of permanent employment;

•  Private health insurance after 6 months of employment;

•  Possibility to live in one of our apartments;

•  Initial flight expenses refund;

•  Annually complementary return flight to your home country (within Europe);

•  Free Portuguese language courses, sport activities and organized events.

Join us! Be part of a multicultural environment.