Dutch Customer Support (m/f) Lisbon

Expira em: 26 dias

Teleperformance Portugal

A Teleperformance Portugal faz parte do grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. A nossa equipa é composta por 9000 funcionários, que prestam os nossos serviços em 35 idiomas, para cerca de 64 mercados. A Teleperformance Portugal foi considerada seis vezes consecutivas a melhor empresa para trabalhar em Portugal pelo Great Place to Work Institute. Os nossos colaboradores partilham uma grande variedade de experiências e competências. Estamos focados no trabalho em equipa e na partilha de experiências; esse é o nosso caminho: transformar paixão em excelência. Faz parte da nossa equipa!

Nº de Vagas: 11-20 vagas

Tipo: Full-time

Salário(por ano): A definir

Setor: Contact Centers

Função: Comercial / Vendas, Telemarketing, Traducao / Linguas, Apoio ao Cliente, Analise Financeira

Região: Lisboa

Teleperformance Portugal is recruiting for a customer support position, with one of our renown client, in the easy card pay business. We seek ambitious candidates, with the desire to build a solid career in one of the best companies to work for in Portugal.

Our client is a social payments company that creates services for person-to-person and business-to consumer commerce. This bright new company plans on bringing secure and easy payments to more people, continuing the mission to empower entrepreneurs and democratize card payments in more countries around Europe and the world.

Our Offer

•  Availability to work, Monday to Friday, from 8 am to 8 pm, and Saturday and Sunday, from 9 am to 6 pm;

•  Rotating shifts and days off;

•  Workplace: Entrecampos;

•  International career in a multicultural environment;

•  Possibility of cooperation with leaders in various industries;

•  Intensive training and familiarization phase;

•  Long-term training opportunities;

•  Private health insurance after 6 months of employment;

•  Water sports, soft trekking and much more for all who are interested.


As a Customer Support Agent, the goal is to solve problems and make life easier for our client's customers. You will have to answer all kinds of inquiries from the service users through several channels: email, back-office channels, and telephone.

Your Profile

•  Native level of written and verbal communication skills of Dutch;

•  Moderate English skills (B2 level);

•  Client oriented attitude, with a knack for helping others;

•  Good reasoning and analytical skills;

•  Friendly proactive attitude and great communicator in challenging situations;

•  Good multi-tasking and typing skills;

•  Good understanding of Microsoft Windows® and Microsoft Office® or equivalents;

•  Experience in call center environment (preferred).

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