Dutch Customer Support Inbound Agent - To start remotely

  • Full-time
  • 6-10 vagas
  • Expira em 14 dias
  • Competitive Salary
  • Full-time
  • 6-10 vagas
  • Expira em 14 dias
  • Competitive Salary
  • Lisboa, Porto
  • Contact Centers, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

• Fluency in written and spoken Dutch and English.
• Customer orientation.
• Teamwork - passion for teamwork.
• You can work in a work environment with short delays and high volume.

You must be eligible to work in Portugal.

For more information please send me your CV.

Que funções irão desempenhar

• Establish an efficient, courteous and personalized contact with customers by phone, in Dutch.
• Be autonomous, do not hesitate to improve your own learning to ensure you have enough
knowledge and mastery of software to excel in the role.
• Being multitasking and adapting to a very dynamic environment.
• Continuously looking for ways to provide an effective solution for Customers’ needs while
improving the team’s and your own performance.
• Respect established processes, service level agreements with clients in terms of quality by
achieving and excelling individual and team goals.
• Establish and maintain effective collaboration with the client’s partners.
• Be able to maintain a constructive state of mind even in difficult situations.

Quais os benefícios oferecidos

Starting date: 25th of May

Location: Lisbon or Porto

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