O que procura nos candidatos
we are looking for
Superb written and oral communication skills in
both English (B2 level minimum) & Dutch (C1/C2 level);
· Team player with a
positive attitude who thinks as a business owner would;
· Availability to work various shifts;
desktop computer system and internet skills;
Prior customer service experience;
Self-motivated, enthusiastic, and able to
succeed in a fast-paced, dynamic environment;
fashion is a PLUS!
Que funções irão desempenhar
Handle and carefully respond to all customer inquiries;
Follow up to customer inquiries by taking specific action in a timely
Aim to resolve issues on the by phone call and be proactive;
Appropriately communicate with customers via phone, chat, and email;
Be able to work to customer service measures, metrics and KPIs.
Quais os benefícios oferecidos
Strong possibility of career progression;
Initial and continuous training;
Full-time role on a 40 hour per week contract;
to work in a multicultural environment.
Outros aspectos a referir
Work at home project.