Dutch Customer Support – AT HOME (M/F)

  • Full-time
  • 1-5 vagas
  • Expira em 21 dias
  • A Definir
  • Full-time
  • 1-5 vagas
  • Expira em 21 dias
  • A Definir
  • Évora, Setúbal, Lisboa, Faro, Beja, Santarém, Aveiro, Porto, Braga, Coimbra, Portalegre, Vila Real, Bragança, Castelo Branco, Guarda, Viseu, Viana do Castelo, Leiria
  • Outros Serviços, Turismo, Internet, Telecomunicacoes, Contact Centers, Moda / Beleza, Traducao / Linguas, Atendimento ao Cliente, Administrativo, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

·         Superb written and oral communication skills in both English (B2 level minimum) & Dutch (C1/C2 level);

·         Team player with a positive attitude who thinks as a business owner would;

·         Availability to work various shifts;

·         Proficiency with desktop computer system and internet skills;

·         Prior customer service experience;

·         Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;

·         Passion for fashion is a PLUS!

Que funções irão desempenhar

·         Handle and carefully respond to all customer inquiries;

·         Follow up to customer inquiries by taking specific action in a timely manner;

·         Aim to resolve issues on the by phone call and be proactive;

·         Appropriately communicate with customers via phone, chat, and email;

·         Be able to work to customer service measures, metrics and KPIs.

Quais os benefícios oferecidos

·         Strong possibility of career progression;

·         Initial and continuous training;

·         Work contract;

·         Full-time role on a 40 hour per week contract;

·         Opportunity to work in a multicultural environment.

Outros aspectos a referir

Mandatory requirements

 

·         Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE;

·         Peaceful working space area;

 

 

Location: AT HOME

 

 

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