Dutch Customer Support – AT HOME (M/F)

  • Full-time
  • 6-10 vagas
  • Expira em 2 dias
  • Salário Competitivo
  • Full-time
  • 6-10 vagas
  • Expira em 2 dias
  • Salário Competitivo
  • Todo o país , Permite-se o tele-trabalho
  • Moda / Beleza, Consultoria, Atendimento ao Cliente, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

Dutch Customer Support – AT HOME (M/F)

 

ManpowerGroup is recruiting a Dutch Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone.

 


 

What we are looking for

 

·       Superb written and oral communication skills in both English (B2 level minimum) & Dutch (C1/C2 level);

·       Team player with a positive attitude who thinks as a business owner would;

·       Availability to work various shifts;

·       Proficiency with desktop computer system and internet skills;

·       Prior customer service experience;

·       Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;

·       Passion for fashion is a PLUS!

 

 

Que funções irão desempenhar

Your responsibilities

·       Handle and carefully respond to all customer inquiries;

·       Follow up to customer inquiries by taking specific action in a timely manner;

·       Aim to resolve issues on the by phone call and be proactive;

·       Appropriately communicate with customers via phone, chat, and email;

·       Be able to work to customer service measures, metrics and KPIs.

 

Quais os benefícios oferecidos

What we offer

 

·       Strong possibility of career progression;

·       Initial and continuous training;

·       Work contract;

·       Full-time role on a 40 hour per week contract;

·       Opportunity to work in a multicultural environment.

 

Outros aspectos a referir

Mandatory requirements

 

·       Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE;

·       Peaceful working space area;

 

 

Location: AT HOME

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