Dutch Customer Advisor

  • Full-time
  • 21-30 vagas
  • Expira em 22 dias
  • Competitive
  • Full-time
  • 21-30 vagas
  • Expira em 22 dias
  • Competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente, Apoio ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


 
We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.
 

 
Requirements:

  • Fluent verbal and written communication in Dutch and English
  • Experience in a customer facing role or online
  • Passion for delivering outstanding Customer Service
  • Ability to problem solve and find a solution
  • Competent literacy and numeracy skills

 

Que funções irão desempenhar

Responsibilities:

  • Provide support to our customer base via Live Chat, telephone and email
  • Review and escalate queries from customers to superiors when required
  • Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries

*  Thorough training will be provided on all aspects of the role, including training on sportsbook and online casino, giving you the tools and knowledge to provide excellent customer experience.

Quais os benefícios oferecidos

To be discussed

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