Danish Speaking Customer Service Agent (Non-voice)

  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos




Requirements

- Complete Danish fluency on a native speaker level

- Experience in customer service, communications or similar roles

- Good knowledge of current social media channels (Facebook, Twitter etc.)

- Passion for community management and digital affinity

- Excellent communication & inter-personal skills


Offer

- The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities

- Highly competitive salary that includes a great signing bonus

- An ambitious company culture, encouraging internal promotions and professional development

- International working environment

Que funções irão desempenhar

Main responsibilities:

- Receive and handle Danish speaking customer requests by phone, email and chat

- Function as an ambassador

- Collection and maintenance of customer data

- Clarification of customer inquiries regarding service, subscription, payment and technical requirements

- Work on requests and comments via different channels


Quais os benefícios oferecidos

to be dicussed

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