- Full-time
- 1-5 vagas
- Expira em 14 dias
- Competitive salary
- Malta
- Contact Centers, Atendimento ao Cliente
Betting Connections
With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!
O que procura nos candidatos
Requirements:
• Previous customer related experience (ideally within iGaming industry);
• Native-like level of Danish language (both spoken and written);
• Good English language skills;
• Must be PC literate – proficient MS Applications;
• Willing to work co-operatively with others, to be part of a team to achieve common goals or objectives;
• Ability to develop relationships & rapport with people;
• Demonstrate a Can-do Attitude by showing enthusiasm, energy and inner motivational to do things better, self-starter, takes action to achieves goals beyond what is required.
Que funções irão desempenhar
• Answering customer inquiries via email;
• Respect the Responsible Gaming Processes;
• Handling wide variety of player & account queries within agreed service levels;
• Communicating with customers keeping them well informed about the company products, services & promotions.
Account and Documents Verification (KYC):
• Monitoring the partially automated verification processes of customer accounts;
• Manual verification of customer accounts;
• Documents check.
Online Payments:
• Monitoring of customer registrations;
• Monitoring and processing of incoming and outgoing payments;
• Monitoring of potential account abuse cases;
• Supports automated payment and withdrawal processes.
Quais os benefícios oferecidos
To be discussed.
Ofertas relacionadas
-
Head of Compliance
Betting Connections
Malta
We are looking for an experienced Senior Regulatory Compliance Specialist to join one of our established iGaming clients to ensure that the business remains compliant with the r...21 dias Estrangeiro -
German Retention Agent
SpotOn Connections
Malta
We are expanding our brand and looking for candidates to join our international team and live in the wonderful city of Limassol in Cyprus.14 dias Estrangeiro -
General Manager - Nordics
Betting Connections
Malta
Our client is currently looking for a General Manager for the Nordic regions. This is a senior position that comes with strategic oversight, P&L ownership and operational respo...27 dias Estrangeiro