DANISH CUSTOMER SUPPORT

  • Full-time
  • 21-30 vagas
  • Expira em 22 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 22 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos


 

We are looking for Customer Support Agents to provide support through email, inbound or outbound calls and chat messages, with the aim to increase Customer Satisfaction, but also individual and Centre results. We look for Team Players, who can bring their full commitment and energy to work!

 

ABOUT YOUR ROLE:


WHAT WE EXPECT FROM YOU:


Level C2 or Native Danish

English knowledge (to make sure you keep up with training and working communication)

Previous experience in hospitality services, sales or call center would be ideal

Well organized and proactive

To act with integrity and ethically

To be a Team player

A positive attitude and motivation to face new challenges!

 

WHAT WE OFFER:


Career progression opportunities

A multi-cultural and diverse environment

Competitive salary package including meal allowance and transport allowance

All necessary equipment will be provided

Location in Sunny Lisbon (central area with ease of access).

Productivity bonus implemented and other incentives.

Training Programme + contract (4 weeks & paid), followed by Non term Contract

COVID-19 considerations: We have taken all safety measures into place to keep all our employees in a safe and secure workplace environment!

 

Que funções irão desempenhar


Provide an excellent customer service from day one

Assist with client’s queries & issues regarding the brand you are representing

Manage clients’ portfolios & keeping track of all information

Ensure a positive experience throughout the customer’s journey

To be the point of contact before and after purchases (payment questions, modifying delivery dates, handling requests and complaints)

Inbound calls and e-mail service

 

Quais os benefícios oferecidos

to be discussed

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