Czech Customer Service Agent

  • Full-time
  • 6-10 vagas
  • Expira em 27 dias
  • Competitive salary
  • Full-time
  • 6-10 vagas
  • Expira em 27 dias
  • Competitive salary
  • Grécia
  • Contact Centers, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

Job Requirements:

·        Proficient level English.

·        Strong tech skills and familiarity with new technologies.

·        Availability to work in rotating/night shifts and on holidays/weekends.

·        Willingness to work in a fast paced environment.

·        Advanced communication /soft skills.

Que funções irão desempenhar

You will be asked to:

Interact effectively with existing customers via Calls, E mails or Chat in your native language and English;

Handle customers’ complaints and issues with patience and empathy.

Be able to solve efficiently all the technical issues;

Record details of customer contacts and actions taken.

Quais os benefícios oferecidos

Benefits:


Competitive monthly salary as well as a monthly performance bonus

Excellent relocation support

Extra payment for Night shifts, Overtime, Greek Holidays & Sundays

Ongoing paid training using the latest technologies

Both private and public health insurance coverage

In house doctor

On site canteen

Casual dress code

Employee Relations team to help new hires integrate in the Greek lifestyle and culture

Fun team activities inside and outside the company

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