Customer service for Insulet (m/w)

Expira em: 26 dias

Teleperformance Portugal

A Teleperformance Portugal faz parte do grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. A nossa equipa é composta por 9000 funcionários, que prestam os nossos serviços em 35 idiomas, para cerca de 64 mercados. A Teleperformance Portugal foi considerada seis vezes consecutivas a melhor empresa para trabalhar em Portugal pelo Great Place to Work Institute. Os nossos colaboradores partilham uma grande variedade de experiências e competências. Estamos focados no trabalho em equipa e na partilha de experiências; esse é o nosso caminho: transformar paixão em excelência. Faz parte da nossa equipa!

Nº de Vagas: 11-20 vagas

Tipo: Full-time

Salário(por ano): a definir

Setor: Contact Centers

Função: Atendimento ao Cliente, Apoio ao Cliente

Região: Lisboa

Are you interested in a career in a growing and innovative company?

Join our team, support our customers and secure customer service of the highest quality at every opportunity.

Our Client
INSULET specializes in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.

Our Offer
• International career in a multicultural environment;
• Possibility of cooperation with the leaders in in various industries;
• Intensive training and familiarization phase;
• Ample opportunity to grow and evolve within our organization;
• Accommodation in a room of a Teleperformance apartment;
• Initial flight expenses refund;
• Free annual flight to the homeland;
• Private health insurance;
• Free Portuguese language courses, water sports, soft trekking and much more.

• Assist with any questions and concerns regarding the product;
• Inform and educate customers about the functions of the device and safety;
• Support customers regarding questions about shipping, return, exchange policy and payment transactions;
• Actively participate in the optimization activities related to all customer service processes.

Your Profile
• Fluent written and verbal communication skills in Italian;
• Moderate English skills (B2 level); 
• Willing to start an international experience – work abroad; 
• Able to handle sensitive information;
• Excellent communication skills, interpersonal skills and team spirit; 
• Experience in telephone customer service (preferred).

Join us! Be part of a multicultural environment.

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